CEO and Co-Founder, Zenger Folkman

Jack Zenger, D.B.A

Session Title:  “Change Organization Culture by Upgrading Leadership Development” 

Historically the objectives for ideal leadership development included acquiring self-awareness and new skills, accelerating the implementation of these skills, and then following up with long-term sustainment of those behavior changes.

During this session, Jack Zenger takes a broader look at leadership development and how it impacts the culture of the organization. As the pace of change accelerates, most organizations realize the need for their culture to keep pace with changing technology, evolving markets and the broader cultural changes. The most practical, effective way to change culture is to change leaders through ongoing development.

Join Jack as he:

  • Identifies specific content and methodologies that the best organizations use to
    develop highly effective leaders.
  • Examines how these combine to create long-lasting cultural change.

John H. “Jack” Zenger is the co-founder and chief executive officer of Zenger Folkman, a professional services firm providing consulting and leadership development programs for organizational effectiveness initiatives.

Jack is considered a world expert in the field of leadership development, and is a highly respected and sought after speaker, consultant and executive coach.

His career has combined entrepreneurial, corporate and academic activities. In 1977, he co-founded Zenger-Miller and served as its president and CEO until 1991. The Wall St. Journal named it one of the 10 best suppliers of executive development. He later became the president of Provant, a publicly traded combination of 21 companies in the training industry.

From 1966 to 1977, Jack was vice president of human resources for Syntex Corporation, and from 1992 to 1996, was a group vice president of the Times Mirror Corporation.

Jack’s academic experience includes serving on the faculty at the University of Southern California (USC) and later teaching at the Stanford Graduate School of Business.

In 2011, Jack was honored with the American Society of Training and Development’s Lifetime Achievement in Workplace Learning and Performance Award, given to one recipient per year. Because of his contributions to the field of leadership development and training, Jack was inducted into the Human Resources Development Hall of Fame. His colleagues in the training industry awarded him the “Thought Leadership Award” in 2007. He and his wife Holly both received honorary doctoral degrees from Utah Valley University.

He received a doctorate in business administration from the University of Southern California, an MBA from UCLA and a bachelor’s degree in psychology from Brigham Young University.

Jack served as the chairman of the board of trustees of Utah Valley University and currently is a regent for the higher education system in the State of Utah.

Jack has authored or co-authored 50 articles on leadership, productivity, e-learning, training and measurement.

He is the co-author of seven books on leadership, Speed: How Leaders Accelerate Successful Execution (McGraw-Hill 2016), How to Be Exceptional (McGraw-Hill 2012), The Extraordinary Coach: How the Best Leaders Help Others Grow (McGraw-Hill 2010), The Inspiring Leader: Unlocking the Secrets of How Extraordinary Leaders Motivate (McGraw-Hill 2009),  The Handbook for Leaders (McGraw-Hill 2004), the best-selling Extraordinary Leader: Turning Good Managers into Great Leaders (McGraw-Hill, 2002), Results-Based Leadership, (Harvard Business School Press, 1999) voted Best Business Book in 2000.

He is the author of two books on productivity improvement: Not just for CEO’s – Sure-Fire Success Secrets for the Leader in Each of Us (Irwin Professional Publishing, 1996) and Making 2 + 2 = 5: 22 Action Steps to Boost Productivity (Irwin, 1997).

He is a co-author of three books on teams, including the best selling, Self-Directed Work Teams: The New American Challenge (Irwin Professional Publishing, 1990), Leading Teams (Irwin Professional Publishing, 1993) and Keeping Teams on Track (Irwin Professional Publishing, 1996).